PRIVACY NOTICE
Stone Prime®, with internet portal www.stoneprime.mx, is responsible for the use and protection of your personal data, and in this regard, we inform you as follows: For what purposes will we use your personal data? The personal data we collect from you, we will use them for the following purposes that are necessary for the service you request:
● Product delivery
● Home delivery
What personal data will we use for these purposes?
To carry out the purposes described in this privacy notice, we will use the following personal data:
● Name
● Address
● Home phone
● Cell phone
● Email address
Contact information
How can you access, rectify or cancel your personal data, or object to its use?
You have the right to know what personal information we have about you, what we use it for and the conditions of the use we make of it (Access). Likewise, it is your right to request the correction of your personal information in case it is outdated, inaccurate or incomplete (Rectification); to have it removed from our records or databases when you consider that it is not being used properly (Cancellation); as well as to oppose the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights. For the exercise of any of the ARCO rights, you must submit the respective request through the following means: By email Regarding the procedure and requirements for the exercise of your ARCO rights, we inform you of the following:
a) By what means can the owner and, if applicable, his or her representative, as well as the latter's personality, prove his or her identity? E-mail address
b) What information and/or documentation should the request contain? Information of the request
c) In how many days will we give you an answer to your request? 5 working days
d) By what means will we communicate the response to your request? E-mail address privacidad@stoneprime.mx
e) In what media can the personal data that, if any, you request be reproduced? The contact details of the person or department in charge of personal data, which is in charge of processing ARCO rights requests, are as follows:
a) Name of the person or department of personal data: Customer service
b) E-mail: atencionaclientes@stoneprime.com You may revoke your consent for the use of your personal data. You may revoke the consent, if any, you have given us for the processing of your personal data. However, it is important to note that not in all cases we will be able to fulfill your request or terminate the use immediately since it is possible that for some legal obligation, we may need to continue processing your personal data. Also, you should consider that for certain purposes, the revocation of your consent will mean that we can no longer provide the service you requested or the conclusion of your relationship with us. To revoke your consent, you must submit your request through the following means: E-mail privacidad@stoneprime.mx
Regarding the procedure and requirements for the revocation of your consent, we inform you of the following:
a) By what means can the holder and, if applicable, his representative, as well as the personality of the latter, prove their identity? E-mail address
b) What information and/or documentation should the request contain? Name, e-mail, address, order number.
c) How many days will it take for us to respond to your request? 5 working days
d) By what means will we communicate the response to your request? E-mail How can you limit the use or disclosure of your personal information? In order for you to limit the use and disclosure of your personal information, we offer you the following means: E-mail How can you know about changes in this privacy notice? This privacy notice may be modified, changed or updated due to new legal requirements; our own needs for the products or services we offer; our privacy practices; changes in our business model, or for other reasons. We commit to keep you informed about the changes that this privacy notice may undergo, through our website. The procedure through which notifications about changes or updates to this privacy notice will be carried out is as follows: Through a visible link when visiting the website.
Last update: 16/06/2022